7 days prior to departure - Full refund
4-6 days prior to departure - 10% fee
1-3 days prior to departure - 50% fee
Less than 24 hours prior to departure - No refund.
All refunds need to be administered through the Transborder office.
Failure to travel - No refund. However, the ticket can be transferred to another travel date.
Over 24 hours notice - 85% refund
Less than 24 hours notice – 50% refund
A change in travel date will incur a $5.00 transfer fee per booking.
All Discounted Fares are non-refundable.
Open tickets are valid for 3 months from the date of issue.
Refunds are to be obtained from the place of purchase.